Privacy Policy
Blue Granite Climbing Gym Last Updated: July 16, 2026
Blue Granite Climbing Gym (“Blue Granite,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for membership, use our facilities, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Membership & Contact Information
Name, email address, phone number, mailing address, emergency contact information, and date of birth, collected when you sign up for a membership, day pass, or class.
b. Payment & Billing Information
Credit/debit card details, billing address, and transaction history, collected when you purchase a membership, pass, or gear through our website or in person. Payment card data is processed by our third-party payment processor and is not stored directly on our servers.
c. Liability Waivers
Signature, emergency contact details, and health/medical information relevant to climbing activities, collected when you or your minor child completes a liability waiver required for gym use. If you sign a waiver on behalf of a minor, we collect the minor’s name, age, and relevant guardian information.
d. Marketing & Communications
Email address and communication preferences, collected if you opt in to our newsletter, promotions, or event announcements.
e. Website Usage & Cookies
IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and similar tracking technologies when you visit our website.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your membership account
- Process payments and billing
- Verify waiver completion and manage liability records, including for minors under a parent/guardian’s account
- Communicate with you about your membership, classes, or gym policies
- Send marketing communications, if you have opted in (you may opt out at any time)
- Improve our website and services through analytics
- Respond to inquiries and provide customer support
- Comply with legal obligations and enforce our policies
3. Information About Minors
If you register a minor for membership, classes, or day passes, we collect certain information about the minor (name, age, emergency contact, waiver signature by parent/guardian) solely for safety, liability, and operational purposes. We do not knowingly collect personal information directly from children without parental/guardian involvement, and this information is used only in connection with the minor’s participation in gym activities.
4. Sharing of Information
We do not sell your personal information for monetary compensation. We may share information with:
- Service providers, such as payment processors, email/marketing platforms, and gym management software vendors, who process data on our behalf under confidentiality obligations
- Legal and safety purposes, if required by law, court order, or to protect the safety of our staff, members, or the public
- Business transfers, in the event of a merger, acquisition, or sale of assets, where personal information may be transferred as part of that transaction
5. Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site (e.g., via analytics tools). You can control or disable cookies through your browser settings, though this may affect website functionality.
6. Your Privacy Rights (California Residents)
As a California-based business, Blue Granite Climbing Gym complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Access a copy of the personal information we hold about you
- Delete personal information we have collected, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (Blue Granite does not sell personal information)
- Limit the use of sensitive personal information (such as waiver-related health information) to what is necessary to provide our services
- Non-discrimination for exercising any of these rights
To exercise any of these rights, contact us using the information in Section 9 below. We may need to verify your identity before processing your request.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining membership records, waiver documentation for liability purposes, and financial records as required by law. Waiver records, in particular, may be retained for an extended period to comply with legal and insurance requirements.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Blue Granite Climbing Gym 1259 Emerald Bay Rd South Lake Tahoe, CA 96150 Email: gianna@bluegraniteclimbing.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
This Privacy Policy is provided as a general template and does not constitute legal advice. We recommend having it reviewed by a qualified attorney familiar with California and applicable federal privacy law before publishing it on your website.